Faq – Product purchase

   

Faq – Exhaust system exchange

 
 
We sell and ship directly to the final customer; we don’t have intermediaries in order to guarantee the best purchase solutions.
 
 

 You can purchase our products:

  -  By Shop-Online (click here)
  -  By e-mail ( sales@sc-project.com )
  -  By fax ( 0039. 02-36.544.888 ) 
 
Shipping cost:
We work with DPD and Bartolini express courier. See the shipment cost here.
 
 
Faq – Product purchase
 
How can I find the products I’m interested in?

Go to the "products" page and select your motorbike model: you’ll enter a new page where you can find all available products for your motorbike. If you don’t find out a model for your motorbike, please contact us directly via email or by phone

 

I’m a private customer. Can I buy directly on –line from your web site?

Of course. You can buy directly from our web site, since we directly sell to final customers (private costumers): we guarantee the quickest delivery, the best price and you can be sure you have purchased an original model made by the producer.

 

How can I order your products?

Choose the product you are interested in; if you want to buy from our www.sc-project.com  web site you have to click “shop online”. Now you can fill the online order form, or call us by phone or send us a fax.

Order by online order form

Fill out all fields of the form: write the exact data of your motorbike (brand, model/version, year of production), of yourself (name, surname…) and data related to the delivery address (street, number, city, province, state and eventually notes)

 

Choose the payment method (among the possible ones) you prefer

Click “send form” to send us the order form

Order by info line and fax

You can order our  products by phone (+39 327-08.74.436) or fax (+39 02-36544888). In both cases you have to communicate all the necessary data for your purchase. (please see order by online order form)

 

Is the order confirmed?

If your order is complete , you’ll receive an email with your order confirmation within a working day

If you don’t receive a confirmation within 24 hours (Monday-Friday), please send an email to sales@sc-project.com 

 

Shipment cost

We work with DPD and Bartolini courier and you can see the shipment cost here

Shipment and delivery to Europe (express courier DPD)

Austria, France and Germany: 2 working days

Belgium, Denmark, Great Britain, Luxemburg, Holland, Poland, Czech Republic, Slovenia, Spain and Hungary: 3 working days

Shipment and delivery to other EU countries: 3-4 working days

Shipment to Extra EU countries is made via FedEx and delivery is made in 3-5 working days (according to destination). For specific request, please contact us via email sales@sc-project.com 

 

Payment options. How can I pay my purchase?

You can choose among the following payment method:

- Payment via bank transfer: our bank data will be sent you after your purchase with our order confirmation. We’ll send it within a working day to the email you
 indicated in your order form.

- Paypal: to pay with credit card in total security, you’ll receive a mail with our paypal account to pay immediately.

 
How long does it take to fill my order?
If goods are ready delivery (it will be communicated on request and in every case at the moment of the order directly by us), the package will be shipped within the following 24 hours (apart from specific agreement); if goods are not ready delivery, you will be informed how long you have to wait for . (usually 4-7 working days)

 

I’m never at home. How can I receive goods?

If you are never at home at delivery time, you can ask to receive your product where you work or where you know somebody can receive the package.

 

If I need more info, who can I contact?

You can contact us from Monday to Friday: please see SC-Project contacts

 
 

Faq: Exhaust system exchange

 

Does the SC-Project exhaust kit include the necessary for an easy and correct installation on my motorbike?

Yes, it does. Every SC-project exhaust kit includes in its package the specific mounting kit for the motorbike it was purchased for. Every kit includes: exhaust system (silencer box), specific collector (exhaust manifold), extractable db killer, stainless steel strap with rubber covering, springs, screws, thermo resistant adhesives for the SC-Project silencer, EU homologation card to drive on road.

 

Is it possible to install on a motorbike an exhaust pipe, which is made for another model of motorbike?

No, it isn’t. It’s not possible to install on a motorbike an exhaust system which is created for another motorbike. Wrong installation and adaptation on other types of motorbike are unadvised, if they are not specified in the description of the product (visible in the online catalogue). This action will stop the homologation (specific for each model) and the product guarantee.

 

If I install a SC-Project exhaust system are a new mapping of the control unit and other changes on the motorbike necessary?

No, it isn’t. You haven’t to make any changes to your motorbike or to the control unit, since SC-Project exhaust systems are realized for every motorbike model and this allow to have higher performance without changes to control unit or to the original carburetion of the motorbike. The usage of an additional control unit is suggested with reference to the installation of a complete group full system.

In any case the adoption of an additional control unit (also on motorbike with the sole silencer) with a specific mapping and a higher performance filter can improve the supply and the maximum power of the motorbike. For some models one or more specific mapping are available on line (you can download it for free from our web site). Every mapping is realized on the bench test by competent technicians.

 

What kind of control unit and after market filter do you suggest to match to SC-Project products?

Together with our exhaust system kit we suggest to have Memjet Power Unit, that you can buy on our website.

 

My motorbike has a Kat; what happens if I remove the exhaust pipe?

The removal of the original Kat is possible only on some motorbike models; on other models the original Kat remains inside the original exhaust manifold of the motorbike and it isn’t removed when you assembly the SC-Project exhaust system. In some cases motorbikes present two Kat: the former (bigger than the other) is in the original exhaust manifolds, the latter (smaller than the former) in the original silencer box. In this case you can request the SC-Project exhaust system kit with the Kat homologation: it has a regular homologation for polluting emissions, in line with the polluting rules of the European regulation 97/24/EC chapter 5

 

My motorbike has a Lambda sounding on the original exhaust system. What does happen if I install the SC-project exhaust system kit?

If the substitution of the original silencer needs the removal of the Lambda sounding a specific adaptor for SC-project silencer box is foreseen. It has a specific lodgment for the Lambda sounding to maintain the same configuration of the fitted Lambda sounding.

 

My motorbike has a valve on the original exhaust system: what does happen if I assemble the SC-project exhaust system kit?

On some motorbike models the valve is situated before the silencer, so it hasn’t to be removed; in other cases it is removed together with the original silencer. It doesn’t cause power loss and decrease or damages to your motorbike.

 

Homologation to drive on road and certification 

Every SC-Project exhaust system kit has a regular EU homologation for acoustic and polluting (on demand and only for some models) emissions. The following rules to drive on road are observed:

Acoustic emission – Regulation 97/24/EC chapter 9 of Italian law (according EU homologation)

Polluting emission  - Regulation 97/24/EC chapter 5 of Italian law (according EU homologation)

 

If I’m stopped by policemen, what does certificate that my exhaust system is regularly homologated?

Every Exhaust system has a specific EU homologation stamping. We give you a homologation card, which is specific for every motorbike model and which you can show the policemen in case of stop.

 

What improvement has the installation of a SC-Project system with respect to the original one?

The improvement you can have if you have a SC-Project exhaust system are several:

- High weight reduction with respect to the original exhaust system, from 30% to 70% according to the model; this is possible thanks to the usage of better materials as stainless steel AISI 304, titanium and carbon fibers.

- Performance improvement with respect to the original exhaust system. The improvement varies according to the motorbike model; the performance improvement varies from +1 hp to +5 hp in some models.

- Aggressive sound with racing tone inline with homologation parameters.

- Aesthetic line characterized by strong personality and smart design.

 

 
If you have other question don't hesitate to contact SC-Project Team  ( SC-Project contacts )
 

 

   

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